Institutional

With permission from our Plant and Operations Director, I have been eager to write to you to let you know how absolutely thrilled I am with your product and the workmanship of your installation crew. As a full-time maintenance employee at this college, I was assigned the roles of lead carpenter and crew chief of the effort to convert what was a fully-functioning 1200 sq. ft. kitchen at 9 a.m. on Thursday into an area prepared for your crew at noon on Monday. Needless to say, it was a daunting task that left me a bit exhausted and frazzled by that Monday, but all that vanished when I saw your crew get to work!

All our expectations from our conversations have been met and exceeded. I’m particularly happy with the treatment of gaps around floor penetrations and the treatment around our newly-installed floor drains.

Your crew had the dubious distinction of arriving on the coldest day of the season so far — minus 12 degrees Fahrenheit — and we were falling behind in our efforts to keep our early-20th-century building up to the required 70 degrees F. However, they adapted quite quickly to the situation and before long were bringing in supplementary space heaters. All work was performed efficiently and with great attention to detail.